Step1：When you receive the goods, please inspection in detail within one week. If any problems, please claim it immediately.
Step2：If any claims occurred, please send the warranty claims information followed to our after sales people by email firstname.lastname@example.org , we will analyze and work out the best solution to satisfy you within one working day.
Necessary warranty claims information:
1. Pictures or video
2. Serial number on the warranty card and Inv. NO or PI.NO
3. Problem description
Step3: Offer technical assistance or send the replacement parts
Step4: Chase the claims solution until you are fully satisfied.
Warranty Time : One year after your receiving the products.